Shipping and Refund Policy

Shipping

Acornseekers ship exclusively with UPS due to their outstanding service and unsurpassed reliability. Packages will arrive within 1-3 business days from the time of shipment. Aconseekers ship Monday thru Wednesday unless it is a scheduled UPS holiday.

Our Ibericus pork meat pieces are individually vacuum-packed and blast frozen at the peak of aged tenderness, then packed in a reusable insulated container containing dry ice packs. Your products may arrive completely frozen or thawed and cool to the touch. If you are wanting to cook your products for a particular date, we suggest having your package arrive a few days in advance to allow the products to properly thaw in the refrigerator. All packages are delivered within 1-2 days from the time of shipping. Customer will be charged a maximum fee of $9,95 for UPS Ground Service, $39,95 for UPS 2nd Day, and $59,95 for UPS Next Day. Acornseekers ships to all physical addresses in the continental United States. We cannot ship to PO Boxes. All orders are shipped with ‘No Signature Required’.

Important: All shipments require a physical street address (unfortunately we cannot deliver to PO Boxes). Acornseekers is not responsible for damage due to incorrect or incomplete shipping addresses. Please be sure to double-check all addresses.

Orders placed before noon are shipped in the same day. After noon, orders will be shipped the next available shipping day. We ship Monday to Wednesday.

Order Date and Time
(Central Time Zone)
Standard Shipping
(look delivery areas*)
2 Day ShippingOvernight Shipping
Sunday Ship Monday Arrives Tuesday/Wednesday Ship Monday Arrives Wednesday Ship on Monday Arrives on Tuesday
Monday before 12 pm Ship Monday Arrives Tuesday/Wednesday Ship Monday Arrives Wednesday Ship on Monday Arrives on Tuesday
Monday after 12 pm Ship Tuesday Arrives Wednesday/Thursday Ship Tuesday Arrives Thursday Ship Tuesday Arrives Wednesday
Tuesday before 12 pm Ship Tuesday Arrives Wednesday/Thursday Ship Tuesday Arrives Thursday Ship Tuesday Arrives Wednesday
Tuesday after 12 pm Ship Wednesday Arrives Thursday/Friday Ship Wednesday Arrives Friday Ship Wednesday Arrives Thursday
Wednesday before 12 pm Ship Wednesday Arrives Thursday/Friday Ship Wednesday Arrives Friday Ship Wednesday Arrives Thursday
Wednesday after 12 pm Ship Monday Arrives next Tuesday/Wednesday Ship next Monday Arrives next Wednesday Ship next Monday Arrives next Tuesday
Thursday Ship Monday Arrives next Tuesday/Wednesday Ship next Monday Arrives next Wednesday Ship next Monday Arrives next Tuesday
Friday Ship Monday Arrives next Tuesday/Wednesday Ship next Monday Arrives next Wednesday Ship next Monday Arrives next Tuesday
Saturday Ship Monday Arrives next Tuesday/Wednesday Ship next Monday Arrives next Wednesday Ship next Monday Arrives next Tuesday

*Standard Shipping Zones

Zone 1 (1 DAY): central-south-east TX.

Zone 2 (2 DAYS): AL, AR, FL (except central-south), GA (except south), central-south KS, south-west KY, LA, east MO, MS, OK, TN (except north-east), north-west TX

Rest of national zones. No standard service applicable.

Refund

Providing exceptional products and superior customer service is important to all of us at Acornseekers. If you’re not completely satisfied with your order, we’ll redeliver, refund, credit, or offer a comparable exchange if the original product is not available. We promise that our products will arrive conveniently delivered to your door, frozen and vacuum-sealed, in a reusable styrofoam cooler and in great condition. We stand behind our commitment to quality, and we strive for 100% satisfaction on every purchase. We maintain the highest standard of quality assurance and food safety practices in the industry. Should any item become compromised during transit, please contact us immediately. While we cannot accept the return of perishable products, we use all feedback to improve our products and services. All requests for a refund, credit, or replacement must be submitted within 30 days of purchase.

Please call 786-338-8160 or email info@acornseekers.com for additional information.

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